Although we strive to ensure you can fully utilize your voucher codes, they are non-refundable and non-exchangeable for cash. If you return an item which you've used a voucher on, you will not receive a replacement voucher as vouchers are for one-time use only.
We wish to offer you the best prices with our promotions and voucher codes. Unfortunately, our voucher codes are not applicable to the following items:
- Items sold by Third-Party Sellers
- Brands excluded from voucher codes and marketing promotions. You can see the list of brands here
- Non-sale items: Look under "Details" section on the product page. Items exempt from these codes are marked as "Non-Sale Items".
To identify whether voucher codes and/or discounts can be applied to an item, read on..
How to Identify a "Non-Sale Item" on Mobile App
On the product page, click on the 'Details' tab and scroll down to identify whether voucher codes and/or discounts can be applied to the item. An item that is not applicable will be indicated clearly as a 'Non-sale item'.
How to Identify a "Non-Sale Item" on Desktop
If you refer to the 'Details' tab on the product description page, you can find that items that is not voucher applicable will be indicated clearly as a 'Non-sale item'.