Although we strive to ensure you can fully utilize your voucher codes, they are non-refundable and non-exchangeable for cash. If you return an item which you've used a voucher on, you will not receive a replacement voucher as vouchers are for one-time use only.
We wish to offer you the best prices with our promotions and voucher codes. Unfortunately, our voucher codes are not applicable to the following items:
- Items sold by Third-Party Sellers
- Brands excluded from voucher codes and marketing promotions. You can see the list of brands here
- Non-sale items: Look under "Details" section on the product page. Items exempt from these codes are marked as "Non-Sale Items".
To identify whether voucher codes and/or discounts can be applied to an item, read on..
- Mobile App
On the product page, click on the 'Details' tab and scroll down to identify whether voucher codes and/or discounts can be applied to the item. An item that is not applicable will be indicated clearly as a 'Non-sale item'.
If you refer to the 'Details' tab on the product description page, you can find that items that is not voucher applicable will be indicated clearly as a 'Non-sale item'.