Is payment secure?

At ZALORA, we have several security measures in place to safeguard your data and payment details:

1. Credit Card Information Storage
All credit card information are securely encrypted and stored with our gateway Cybersource, which is a subordinate company by VISA. This gives a second layer of protection for your credit card information.

2. CVV Verification
When you submit your credit card information, including the Card Verification Value (CVV), our job is to encrypt the info and securely transmit to the issuers. Verification and approval is under their sole discretion.

3. PCI Compliance
The ZALORA Website is fully Payment Card Industry Data Security Standard (PCI) compliant, and we also have sophisticated fraud tools and experienced fraud specialists screening our daily orders.

If you still have concerns about your credit card security, you can easily remove your credit card details by going to My Account > My Wallet and scrolling down to the bottom of the page. Click on the icon as shown below to turn off the option to store these details in the payment page. You'll just have to manually key in your credit card information during future checkouts.