Non-Exchangeable & Non-Refundable Items & Brands

Due to partnership restrictions, Sold by Sellers and items from International Suppliers can be refunded but not exchanged.

Please note that due to final clearance, hygiene concerns and suppliers' requests, certain items and brands are non-exchangeable, non-returnable, and non-refundable.

Kindly double-check that the items you wish to return do not fall under this list:

• Lingerie
• Underwear
• Earrings
• Beauty Products
• Gift cards
• Swimwear*

* Swimwear items from specific brands will now be accepted for refund or exchange if returned with original hygiene sticker. See the list of brands here.