Oops, this is mightily embarrassing. We're very sorry that you received a wrong or defective item and would like to make it up to you! Please let us know as soon as possible by calling our friendly customer service at (02) 858 0777 (Monday to Friday: 9am-6pm, Saturday: 10am-5pm).
You can also drop us an e-mail at firstname.lastname@example.org with the following details:
- Your order number
- The product SKU - more info here
- Details of the issue (e.g. incorrect item or defective item received)
- Pictures and/or videos of the item