In the process of delivering your item to you, your package goes through a series of stages. Here's a quick guide to easily decode the delivery statuses you see when tracking your order.
|
STATUS |
MEANING |
|
Payment Pending |
Orders with Bank Deposit as payment option - still waiting for your payment |
|
Payment Received |
Orders with Bank Deposit as payment option - we have received your payment |
|
Verification Pending |
Order waiting for Finance verification |
|
Verification in Process |
Order verification in process |
|
Check In Progress |
Order is undergoing finance verification |
|
Checked |
Order has passed finance verification and will be passed to our Warehouse team |
|
Order Receiving |
Order was forwarded to our warehouse and will be prepared shortly! |
|
Order Processing/Order Being Processed |
Order is getting picked and packed |
|
Shipped |
Order has been scheduled for delivery |
|
In Delivery/ Out for Delivery |
Order is on the way to you today |
|
Delivered |
Order has been delivered to you! |
|
Refund Being Processed |
We have received your parcel back at our warehouse and are preparing your refund |
|
Refunded |
Refund has been credited via your original payment method or Wallet Credit |
|
Order Closed |
Order has been cancelled |
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