At ZALORA, we make sure that the task of delivering the freshest trends to your fingertips is in the trusty hands of our riders and delivery partners. Still, here are a few ways you yourself can avoid delivery fraudsters:
- Always ask for either the ZALORA rider/ delivery partner’s valid ID or run sheet (list of customer deliveries), or to see other ZALORA packages he has in tow.
- Do remember that the rider must hand over the package to you first before he can ask for the payment. Also, always double check the amount indicated in the invoice/ receipt.
If you still spot any red flags, withhold the payment and reach out to our friendly Customer Service team. We’ll sort things out for you.