If you used a Credit Card/Debit Card to pay for your ZALORA NOW subscription, by default, you are signed up for auto-renewal. This means that once your subscription expires, you will automatically be re-subscribed for another year with the same P500 fee. You’ll receive a reminder e-mail about the auto-renewal one (1) month before your current subscription expires.
But don't worry! You can opt out of auto-renewal at any time by going to My Account > My Memberships. If there's a ZNOW promotion at the time of the auto-renewal, you'll be renewed at the promotional price!
If you used Cash on Delivery, PayPal, or GCash to pay for your ZALORA NOW subscription, you can choose opt into auto-renewal by going to My Account > My Memberships. You will be asked to input a Credit Card/Debit Card, or choose one from your existing account, where the subscription fee will be charged to.
Note: Turning auto-renewal on or off is only available via web browser for now. If you're on the mobile app and want to change your ZNOW auto-renewal settings, send a message to our Customer Service team.