Is my item coming from overseas?

To provide you with the best range of products, we also deliver items from our partners in different countries. Look for  on desktop or   on the app to know if the item you're looking at will ship from overseas.

1. Shopping on desktop?
    
   1. If you see this icon on a product's page, then you'll know that the item you're looking at will ship from overseas. We'll remind you as well with this icon  at checkout.
      

      

2. Shopping on the app?
    
   1. If you see this icon   on a product's page, then you'll know that the item you're looking at will ship from overseas. We'll remind you as well with this icon  at checkout.
      

      

Please expect longer-than-usual delivery times. Not to worry though, we'll keep you informed about your order's status every step of the way!

1. You'll get your first tracking number once your order leaves the origin country and makes it way to the Philippines.
2. You'll get your second tracking number as soon as your order arrives in the Philippines and our delivery partners bring your order to you.

You can always track your orders on our app and website, or visit our delivery partners' websites to find your order.