To provide you with the best range of products, we also deliver items from our partners in different countries.
Shopping on the website?
If you see this icon on a product's page, then you'll know that the item you're looking at will ship from overseas. We'll remind you as well with this icon at checkout.
Shopping on the app?
Look for this icon under "Delivery & Returns" on a product page to check if the item will ship from overseas. You can also check your overseas orders at checkout with this icon:
What does it mean for my orders?
Please expect longer-than-usual delivery times. Not to worry though, we'll keep you informed about your order's status every step of the way!
- You'll get your first tracking number once your order leaves the origin country and makes it way to the Philippines.
- You'll get your second tracking number as soon as your order arrives in the Philippines and our delivery partners bring your order to you.
You can always track your orders on our app and website, or visit our delivery partners' websites to find your order.