How do I change my account details?

Need to change some details in your account? Click below to check how!

Note: Your registered ZALORA email cannot be changed. To use a different email, you can make another account. If you have wallet credits or pending orders with your original email,  you can call our friendly customer service agents, and we'll be glad to assist you! 

Desktop

1. Personal Details
    

   1. To change your personal details using a desktop, follow these steps:

   2. 1. Go to My Account.
   3. 2. Click on "Edit" under Personal Details.
   4. 
   5. 3. Fill in/Change the desired details. 
   7. 
2. Billing and Shipping Addresses
   To change your billing and shipping addresses on desktop, follow these steps:
   1. 1. Go to My Account.
   2. 2. Click on the "Edit" button beside the address that you want to edit, or click on the "Remove" button to delete the address from your account.
   3. 
      1. 3. Fill in/Change the desired details. To make it your default shipping/billing address, tick the checkbox below "Shipping"/"Billing".
   4. 

Mobile

1. Personal Details
    

   1. To change your personal details using the mobile application, follow these steps:

   2. 1. Open the ZALORA application on your smartphone.
   3. 
   4. 2. Tap on the Account button at the bottom right hand side of your screen.
   5. 
   6. 3. Tap on "Edit" under Account Information.  
   7. 
   8. 4. Fill in/Change the necessary details, then click "Save" to keep your edits.
   9. 
2. Billing and Shipping Addresses
    

   1. To change your addresses using the mobile application, follow these steps:

   2. 1. Open the ZALORA application on your smartphone.
   3. 
   4. 2. Tap on the Account button at the bottom right hand side of your screen.
   5. 
   6. 3. Tap on "Edit" beside the address that you want to change or remove.
   7. 
   8. 4. Fill in/Change the necessary details, then click "Save" to keep your edits.
   9.