Going out of town but expecting a delivery?
Let us know right away, and we’ll message our delivery partner ASAP! Please remember that our delivery partner can only hold your package for a maximum of 7 working days after it has arrived at the assigned delivery hub, any longer than that and it’ll have to go back to our warehouse and your order will be cancelled.
You can also authorize someone else to receive your packages for you, in the event that you won’t be here before the holding period is up. Just leave them with an authorization letter and a copy of your valid ID!