Have you received this email from ZALORA, and are wondering why your order still hasn't been delivered?
Don't fret! When you receive this email/SMS notification, it means that your order has left our warehouse and is with our delivery partner already - this means that your order is on the way to the assigned delivery hub!
When you receive this notification from our delivery partner, it means your package has already arrived at the assigned delivery hub, and it'll just be a short wait until the rider arrives at your door with your order!
How will I know when my order will be out for delivery?
You'll be able to receive an SMS notification from our delivery partner, indicating that your order is out for delivery for the day - keep your lines open as your assigned delivery rider may contact you to confirm delivery and to inform you that he's already there!
You can also check out delivery times here.