COVID-19 Advisory

The health and safety of our ZALORA Community is our top priority.

Complying with the on-going Enhanced Community Quanrantine, ZALORA has ceased its fulfillment operations across the country until further notice. This means:

• All deliveries / return pick ups and refunds are suspended; your favorite fashion items are kept secured and clean.
• All qualifying items already benefit from an extended return until the official end of the quarantine.
• All online customer care channels are open to assist you:
  • Live Chat & Facebook Messenger Mondays to Sundays, 9AM to 6PM
  • Email: You may send your new inquiry or follow up at your convenience

You can access your account, explore, share the latest fashion and add to your wish-list at any time. We are here for our community as we value your time and appreciate your business.  We will check back on you very soon.

Keep safe everyone!