COVID-19 Advisory

The health and safety of our ZALORA Community is our top priority.

ZALORA's team is happy to inform you that as of May 1, 2020 our operations have officially resumed - meaning all orders can be processed and deliveries have started again!

As we prepare your order(s), you might still experience some delays in the delivery due to the volume we are managing, and possible official restrictions still in place in certain areas around the country.

Our Customer Service Team remains available:

Chat with us on Mondays to Friday, 7 AM to 8 PM and Saturdays to Sundays, 9 AM to 6 PM.
Send us an email here 24/7 and we will do our best to respond within 48 hours.

Keep safe everyone!