The health and safety of our ZALORA Community is our top priority.
Complying with the on-going Enhanced Community Quanrantine, ZALORA has ceased its fulfillment operations across the country until further notice. This means:
- All deliveries / return pick ups and refunds are suspended; your favorite fashion items are kept secured and clean.
- All qualifying items already benefit from an extended return until the official end of the quarantine.
- All online customer care channels are open to assist you:
- Live Chat & Facebook Messenger Mondays to Sundays, 9AM to 6PM
- Email: You may send your new inquiry or follow up at your convenience
You can access your account, explore, share the latest fashion and add to your wish-list at any time. We are here for our community as we value your time and appreciate your business. We will check back on you very soon.
Keep safe everyone!