Why can't I choose Cash on Delivery as my payment method?

We strive to provide our customers with the most convenient online shopping experience - this includes providing a diverse selection of payment options. However, our Cash on Delivery option may not be available in certain cases such as:

1. For particular sellers
- If your order contains items sold by Pomelo Fashion, your entire order will not be eligible for Cash on Delivery.

2. For overseas items amounting to PHP 10,000 and above
- Orders charged with international handling fees are not eligible for Cash on Delivery.

3. Some specific delivery addresses
- The option to pick up your order from our Click + Connect locations is only available for prepaid orders.

If all payment methods are disabled, your order may have delivery area restrictions. Find out more here.