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Delivery

Have questions on Delivery? Fret not! Click on any of the articles to find your answers on delivery lead times, delivery fees or tracking your order.

Shipping & Handling Fees

  • Are there additional fees for items shipped from overseas?
  • How much is shipping?

Delivery Details

  • Is my item coming from overseas?
  • Can all products be shipped nationwide?
  • When can I expect my order?
  • Is my area an Out-of-Town City?
  • Can I change my delivery details?
  • How can I pick up my order?
See all 12 articles

Delivery Requests

  • Can I choose not to accept some items from my order upon delivery?
  • Can I request for a specific delivery date?
  • If the delivery failed, what's next?
  • Can someone else accept / receive my order?

Order Tracking

  • Notification indicates the order was shipped, and I still haven't received it
  • How can I track my order?
  • What does my order status mean?
  • Is your delivery secure?
HELP TOPICS